F.A.Q

It usually takes 3-5 days after purchase for your order to arrive.

We use USPS and UPS to send most of our orders. Activitea reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.

We offer wholesale for a few selected blends. Read more on our wholesale page: Wholesale Page

Yes. You will be sent a dispatch confirmation email as soon as your order has been processed. This email will also contain your tracking number. We also ask for a mobile number so our courier can inform you of the status of your order.

If you are returning an unsuitable item for a refund we will refund the cost of the item only and not the original delivery cost. Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs.

You can add a valid promotion code in the Checkout Page.

Once we receive your item(s) back, our returns department will inspect and restock the goods. Once our returns department have done this, an automated refund is generated on our system. Your outstanding refund is then processed by our accounts department back to your original payment method. This process typically takes 5-7 working days. When returning your products please remember to include your original invoice, without this it may delay your refund.