Hello, How Can We Help? If You Have A Question That Is Not Answered Here, Contact Us: firstname.lastname@example.org
Revolutionising Tea. Revolutionising the way we consume. Revolutionising the world. Revolutionising the future.
Are your tea blends GMO-Free?
All our products are natural and GMO-free.
How long does it take for home delivery?
It usually takes 1-3 days after purchase for your order to arrive.
What courier do you use for deliveries?
We use USPS and UPS to send most of our orders. Activitea reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
Do you offer wholesale?
We offer wholesale for a few selected blends. Read more on our wholesale page: Wholesale Page
Can I track my item?
Yes. You will be sent a dispatch confirmation email as soon as your order has been processed. This email will also contain your tracking number. We also ask for a mobile number so our courier can inform you of the status of your order.
Who pays for return postage?
If you are returning an unsuitable item for a refund we will refund the cost of the item only and not the original delivery cost. Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs.
How do I apply a promotional code?
You can add a valid promotion code in the Checkout Page.
How long will it be before I get a refund?
Once we receive your item(s) back, our returns department will inspect and restock the goods. Once our returns department have done this, an automated refund is generated on our system. Your outstanding refund is then processed by our accounts department back to your original payment method. This process typically takes 5-7 working days. When returning your products please remember to include your original invoice, without this it may delay your refund.